Sleep Lab Alabama - Troy Regional Medical Center
Sleep Disorders Clinic • Troy, AL
Ratings by platform
- CMS HCAHPS data / Momentary Labs: 4 out of 5 stars (based on 152 patient surveys) (152)
What patients say
Patients praise
- Attentive and compassionate staff during procedures
- Clear communication of test findings by specialists
- High rates of willingness to recommend the facility (approximately 79-80%)
- Positive ratings for doctor and nurse communication
Common complaints
- Outdated facility conditions (e.g., shabby-looking bed/bedding)
- Long wait times for appointments and emergency services
- Concerns regarding communication prior to procedures
- Negative experiences with administrative processes or billing
In patients' words
"Wendy, the somnologist, was very nice and meticulous in performing the study and thorough in sharing the findings. She was very attentive during the night. I did not give five stars because the facility needs updates. The bed itself was shabby looking and the bedding was unattractive."
— LocalityBiz user review"I can definitely see why this hospital only has three stars. I would give ZERO if possible. ... We waited for 3.5 HOURS before getting called back to be seen..."
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