Integrea Community Mental Health (EAMHC) | Alabama Department ...
Mental Health Services • Troy, AL
Ratings by platform
- Recovered TrustScore (East Central Mental Health Inc Substance Abuse Program - Troy, AL): 3.85/5 (TrustScore) (Not stated)
- DetoxToRehab (East Central Mental Health Center – Troy, AL): 3.0 (1 review)
What patients say
Patients praise
- Some users/employers describe staff/reception as friendly and counselors as helpful (from web review excerpts).
Common complaints
- Complaints about unprofessional front desk/counseling quality and incorrect diagnoses.
- Reported appointment delays/cancellations and long wait times (including staff leaving for lunch late during appointments).
- Reports that treatment did not provide help/advice or felt like time was wasted; also mentions perceived bigotry/harsh labeling.
- Overall experiences described as the worst/unprofessional at times; emphasis on keeping patients and money.
In patients' words
"“The counselors and people at the front desk are completely unprofessional. The treatment provided is laughable…”"
— rehab.com – East Central Mental Health (Troy, AL)"“For the second time I've been told that the physicians and nurses on staff have left for their lunch breaks during mine and multiple other peoples appointments.”"
— findrehabcenters.org – East Central Mental Health Inc (Troy, AL)"“This is the worst mental health facility in the world.”"
— findrecoverycenter.com – East Central Mental Health (linked Troy reviews)"“Extremely unprofessional… All about the money…”"
— findrehabcenters.org – East Central Mental Health Inc (Troy, AL)"“Both of the ladies at the front desk are SO sweet… The councelors are also amazing…”"
— findrecoverycenter.com – East Alabama Mental Health (review excerpts)More clinics in Troy
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