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East Central Mental Health Center: Home

Mental Health ServicesTroy, AL

★★★☆☆3.1/518 reviews across 2 platforms

Ratings by platform

  • Indeed: 3.1 out of 5 (Indeed employee reviews) (17)
  • Detox To Rehab: 3.0 out of 5 (1)

What patients say

Patients praise

  • Positive feedback for specific individual practitioners

Common complaints

  • Perceived unprofessionalism of staff
  • Difficulties with appointment scheduling and cancellations
  • Reports of staff unavailability or being absent during appointments
  • Dissatisfaction with treatment outcomes or perceived lack of helpful advice
  • Concerns regarding administrative organization and communication

In patients' words

"Extremely unprofessional, and don’t seem to know what they are talking about. Just like any other rehab institution, they get you in and do what they can to keep you in. All about the money."

Find Rehab Centers / Find Recovery Center

"This is the absolute WORST experience I have EVER had with any physicians office. I have been scheduled then cancelled they have lost my appointment several times I cannot get ANYONE to help me and I need help!!"

Find Recovery Center

"Dr. Faulk was spot on with his expertise and methods of communication and responsiveness. I highly recommend him!!"

Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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