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Troy Regional Medical Center - Alabama Hospital Association

Geropsychiatric CareTroy, AL

★★★★★4.5/51,778 reviews across 3 platforms

Ratings by platform

  • CMS HCAHPS Patient Survey: 4 out of 5 stars (based on 152 patient surveys) (152 surveys)
  • Birdeye (Google): 4.6 out of 5 stars (1,561 reviews)
  • Healthgrades: 67% of patients recommend the hospital (N/A)
  • Trustburn: 3.1 out of 5 stars (65 reviews)

What patients say

Patients praise

  • positive feedback on nurse communication and competence
  • appreciation for the personalized, family-like care environment
  • frequent praise for specific medical procedures and patient outcomes
  • recognition as a top rural and community hospital

Common complaints

  • reports of long wait times in the emergency room
  • concerns regarding bedside manner and communication with staff and physicians
  • complaints about billing ethics and practices
  • instances of perceived apathy or lack of care from some medical providers

In patients' words

"Troy regional maybe alot smaller hospital than some others but you get the personal experience and feel like your home and with care takers that treat you like family. Choose troy."

LocalityBiz Review

"We waited for 3.5 HOURS... An infant showing symptoms... was not be taken... I do not recommend going to this hospital if you need immediate attention."

Trustburn Review

"Dr Behringer cared about me in a way no other doctor has done. I will miss her!"

Healthgrades Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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