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Troy Primary Care

Family MedicineTroy, AL

★★★☆☆2.7/559 reviews across 1 platforms

Ratings by platform

  • Yelp (Troy Internal Medicine PC): 2.7/5 stars (59 reviews)
  • Yelp (Troy Family Practice): Not specified (11 reviews (Yelp))

What patients say

Patients praise

  • pleasant, knowledgeable, and caring physicians and nurse practitioners
  • helpful and patient-centered clinical care when accessible
  • convenient lab result follow-ups

Common complaints

  • unprofessional office staff and poor communication
  • billing and insurance claim errors
  • long wait times and difficulty getting appointments
  • unexpected out-of-pocket costs for routine visits

In patients' words

"Dubeck personally calls with lab results within 24 hours and always reinforces your efforts to stay healthy."

Yelp Review (Troy Internal Medicine PC)

"The office staff are so unprofessional and the untruths they say over the phone don't match with what is actually happening."

LocalityBiz Review (Troy Family Practice)

"The nurses and doctors do seem to care and fix problems when possible but are overwhelmed by the lack of communication."

LocalityBiz Review (Troy Internal Medicine)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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