Internal Medicine in Trenton, MI - ProviderMatch - Corewell Health
Internal Medicine • Trenton, MI
Ratings by platform
- CMS HCAHPS/Momentary Labs: 3 out of 5 stars (Hospital-wide) (407 patient surveys)
- US News & World Report (Dr. Karen Samples): 4 out of 5 stars (Individual Physician) (7 reviews)
- US News & World Report (Dr. Holle J. Janeski): 4 out of 5 stars (Individual Physician) (55 reviews)
- Corewell Health ProviderMatch: 4.9 out of 5 stars (Various individual providers) (Varies by provider (e.g., 230 ratings, 174 ratings, 449 ratings))
What patients say
Patients praise
- Highly positive feedback for specific clinical departments like Labor and Delivery
- Compassionate and attentive care from individual physicians and surgeons in critical care and emergency settings
- Many individual internal medicine providers maintain high patient satisfaction ratings (often 4.9/5 on provider search platforms)
- Some providers praised for thoroughness, clarity in communication, and empathy toward patients
Common complaints
- Inconsistent or poor communication from nursing and medical staff in certain departments
- Reports of judgmental or dismissive behavior in the emergency department, particularly concerning pain management or substance use concerns
- Challenges with office administrative staff, including difficulty reaching offices by phone and poor responsiveness
- Long wait times for appointments and perceived lack of access to physicians versus physician assistants
- Dissatisfaction with patient privacy and environment (e.g., being treated in hallways)
In patients' words
"The available patient reviews offer drastically different perspectives on Corewell Health Trenton Hospital... one review recounts a profoundly negative experience in the emergency room... In stark contrast, the second review offers overwhelmingly positive feedback for the labor and delivery department."
— Dr. Rachel Eidelman blog post"The tech however pushed me in a wheel chair to the front door of the ER and left me there... This hospital has turned into a complete dump and allows their patients to suffer in agony while treating everyone seeking pain relief like a drug addict."
— LocalityBiz (User Review)"Patients consistently praise this provider for their caring and knowledgeable approach to healthcare. They appreciate the provider's ability to explain medical issues clearly and their willingness to spend time with patients."
— US News & World Report (Review summary for Dr. Holle J. Janeski)More clinics in Trenton
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