Henry J. Austin Health Center: The Center for Wellness
Integrative Health • Trenton, NJ
Ratings by platform
- Birdeye (Bellevue location): 4.4/5 (8)
- Birdeye (Chambers location): 2.9/5 (8)
- Vitals: 3.7/5
What patients say
Patients praise
- Specific providers noted for compassionate care
- Attentive and friendly staff at times
- Appreciation for accessible, close-to-home care
- Recent improvements in patient experience and wait times mentioned in official testimonials
Common complaints
- Scheduling issues and missed appointments
- Unprofessional or rude staff interactions
- Administrative difficulties, including re-registration burdens
- Perceived lack of care or urgency for patient concerns
In patients' words
"Wish I read these reviews before I changed doctors to them. Miserable. Unprofessional. Rude. Nasty."
— Trustburn"You can feel how much the providers care. The improvements in service have made her experience smoother, with shorter wait times."
— Henry J. Austin Health Center Website"For over 7 years, I’ve received exceptional care... thanks to Jay Ortiz and Irma. (The 5 stars are for them NOT the Center)."
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