Behavioral Health Services
Behavioral Health • Trenton, NJ
Ratings by platform
- Vivian Health (Trenton Psychiatric Hospital): 2.1/5 (9)
- Rehab.com (Oaks Integrated Care): 2.5/5 (16)
- Trustburn (Greater Trenton Behavioral HealthCare): 3.8/5 (10)
- Rehab.com (Serv Behavioral Health Systems): 2.55/5 (11)
- Recovered TrustScore (Phoenix Behavioral Health LLC): 4.88/5 (Not explicitly stated)
What patients say
Patients praise
- Compassionate, skilled, and professional individual staff members
- Effective therapeutic support and guidance for recovery journeys
- Helpful front-desk service and friendly administrative interaction at some locations
- Supportive environments that assist in difficult times
Common complaints
- High staff turnover and understaffing impacting patient care quality
- Reports of unprofessional, dismissive, or rude behavior by staff members
- Concerns regarding poor communication, lack of follow-up, and administrative disorganization
- Issues with safety and security protocols, including alleged neglect or mistreatment of patients
- Difficulty accessing services or navigating the intake/referral process
In patients' words
"There is too much negativity to say about this place whether you are a patient or an employee. There is so much turn over with staff that patient treatment cannot be rendered sufficiently and appropriately..."
— Trenton Treatment Services review"Worst place ever! ... the case worker ... did absolutely nothing and the therapist appointed to my child ... actually made my child worse."
— PerformCare review"Greater Trenton Behavioral HealthCare provides excellent service. Their staff is professional and caring. ... I cannot thank them enough for everything they have done for me."
— Greater Trenton Behavioral HealthCare testimonialMore clinics in Trenton
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