Occupational Therapy | UM St. Joseph Medical Center
Occupational Health • Towson, MD
Ratings by platform
- Yelp: 2.6/5 stars (82 reviews)
- Leapfrog Group: 94% (Not specified (Overall patient rating))
- Healthgrades: 81% overall patient experience rating
- U.S. News & World Report: 91% willingness to recommend
What patients say
Patients praise
- High patient willingness to recommend the facility (generally 80-94% across different metrics)
- Recognition for patient safety and high-quality care experiences
- Personalized and attentive care noted in rehabilitation-specific patient stories
Common complaints
- Reports of rude or dismissive staff interactions in certain departments
- Concerns regarding diagnostic accuracy and follow-up care in specific instances
- Complaints about administrative, billing, or scheduling office staff efficiency
In patients' words
"The staff there are wonderful; they care about you... I’ve gotten one-on-one attention. It’s very personalized care in a quiet, peaceful atmosphere."
— UM St. Joseph Medical Center patient story"The head of the department (Kevin) walked by rudely, when the young lady said hello to him, literally stuck his head up and ignored her."
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