Home Healthcare Facilities
Home Health Care • Torrington, WY
Ratings by platform
- Caring.com: 4.5 out of 5 stars (based on 12 reviews) (12 reviews)
- Birdeye: 4.8 out of 5 stars (based on 21 reviews) (21 reviews)
- Seniors.fyi: 3 out of 5 stars (based on 2 reviews) (2 reviews)
What patients say
Patients praise
- Friendly, professional, and compassionate caregivers
- Reliability of service when staff is consistent
- Helpfulness in maintaining independence and daily living support
Common complaints
- Communication issues, such as difficulties with scheduling, unreachable phone numbers, and lack of notification regarding substitute caregivers
- Concerns regarding high staff turnover and continuity of care
- Allegations of prioritizing quantity/profit over quality of care in some instances
In patients' words
"I would highly recommend them because every caregiver was excellent and compassionate."
— Caring.com reviewer regarding Charter Oak Home Care"They need to communicate with me when they don't have a caregiver and find a replacement. They have not done well with that."
— Caring.com reviewer regarding Charter Oak Home Care"My experience is it is set up and named Hodpice but is focused on quantity ( numbers / profit) over quality. The poor leadership... takes advantage of compassionate staff by manipulating and bullying."
— Birdeye reviewer regarding Hartford HealthCare at HomeMore clinics in Torrington
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