Gage Topeka Eye Doctors & Eye Care Providers
Vision Care • Topeka, KS
Ratings by platform
- Birdeye: 4.3 out of 5 stars (aggregate) (785 reviews)
- Yahoo Local: 2.0 out of 5 stars (aggregate)
- My Vision Care (Family Eye Care of Topeka): Generally positive/5-star leaning
What patients say
Patients praise
- Appreciation for professional expertise of optometrists
- Thoroughness of eye examinations
- Helpful and knowledgeable staff (in select experiences)
- Patience and compassion with children and family members
Common complaints
- Customer service complaints (rude staff, unprofessionalism, lack of greeting)
- Administrative and communication issues (unanswered calls, scheduling errors, lost appointments)
- Order and billing problems (delayed glasses, billing discrepancies, lack of assistance with expensive frames)
In patients' words
"Scheduled my appointment two weeks ago only to be met with “we don’t have an appointment for you” when I came in for my scheduled appointment today."
— Birdeye review (The EyeDoctors)"The customer service is absolutely horrible! These girls just sit there on their cell phones and don't even greet you when you walk in!!! Very unprofessional!"
— Yelp/Yahoo Local review (The EyeDoctors)"I absolutely love Dr. Mai and her team! From the front desk to the techs to Dr. Mai the experience is top notch... Dr. Mai tailors her care to the needs of each family member."
— My Vision Care review (Family Eye Care of Topeka)More clinics in Topeka
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