Urgent Care at Stansbury Health Center - University of Utah Health
Urgent Care • Tooele, UT
Ratings by platform
- Birdeye: 3.3/5 (43)
- Google (via BestProsInTown): 4.1/5 (72)
What patients say
Patients praise
- Efficient and quick service for some patients
- Friendly, professional, and courteous staff interactions reported by others
- High-quality, thorough care experiences from specific providers
- Comfortable and pristine facility environment
Common complaints
- Perceived lack of thoroughness or failure to run diagnostic tests
- Concerns about rushed visits and doctors not listening to patient concerns
- Frustration with pharmacy wait times and service inconsistencies
- Dissatisfaction with billing/co-pay policies for follow-up questions
- Isolated reports of poor administrative follow-through such as lost medical results
In patients' words
"Everyone was very nice and they saw me quickly, but during the visit, they didn't run any tests, and it turns out, I had the flu for over a week, didn't know, and didn't get the proper treatment/care. Very frustrating and disappointing!"
— LocalityBiz review"Everyone was extremely courteous, friendly and professional, and the facility was pristine and comfortable. ... Connor was very thorough during the examination, listened carefully to me and provided an excellent assessment of my condition."
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