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Laboratory Services - Mountain West Medical Center

Laboratory ServicesTooele, UT

★★★☆☆3.0/5179 reviews across 2 platforms

Ratings by platform

  • Trustburn: 2.9 out of 5 (99 reviews)
  • Facebook: 70% recommend (211 reviews)
  • MedicalRecords.com: 3.1 out of 5 (80 reviews)

What patients say

Patients praise

  • Some patients reported efficient and friendly emergency room experiences
  • Praise for individual medical staff, including nurses and surgeons, in specific cases
  • Positive experiences with imaging services like MRIs

Common complaints

  • Concerns regarding billing practices and unexpected collection calls
  • Complaints about high costs for laboratory services compared to other providers
  • Reports of poor bedside manner and communication issues from medical staff
  • Instances of difficulty with phlebotomy procedures and patient safety concerns in the ER

In patients' words

"I had the same test done at Labcorp and owed $15.00 I owed $135.00 to Mountain West Lab."

Trustburn review

"The nurse did not inform me of any medication that was going to be given to me... I had to ask her to tell me, if not I probably would have had a terrible reaction."

Patient feedback via A Better Place

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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