Tonawanda Pediatrics - Medical Health Associates
Pediatrics • Tonawanda, NY
Ratings by platform
- Yelp: 3.1/5 (16 reviews)
- Apple Maps: 3.1/5
What patients say
Patients praise
- Many patients praise the medical providers (doctors and nurses) as knowledgeable, caring, and talented
- Long-term patients who appreciate the established relationship and pediatric expertise available at the practice
Common complaints
- Complaints regarding rude, dismissive, or unprofessional office staff and receptionists
- Difficulty with administrative processes (e.g., obtaining forms, communication, appointment scheduling/cancellations)
- Reports of feeling unheard by medical providers or concerns about diagnostic accuracy
In patients' words
"The doctors at this office are fantastic, but the office staff are terrible! ... It is such a shame because the providers here are very talented but many patients are driven away by the office team."
— Yelp Review"First and foremost Dr. KANALEY is the best and the ONLY reason we are with Tonawanda Pediatrics. We have been with Dr. Kanaley since our first born which was 13 years ago... We have witnessed the ups and downs of this practice over 13 years."
— LocalityBiz Review"This office is horrible. The staff is rude and the doctors gaslight you."
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