Dignity Health Medical Group Arizona
Medical Group • Tombstone, AZ
Ratings by platform
- Zocdoc: 4.76 out of 5 stars (based on 524 reviews) for general Medical Group Arizona clinics (524 reviews)
- Birdeye (Dignity Health Arizona Specialty Hospital): 4.4 out of 5 stars (60 reviews)
- Birdeye: 2.7 out of 5 stars (376 reviews for Yavapai Regional Medical Center East)
- Top Rated Local: 2.2 out of 5 stars (249 reviews for Arizona General Hospital Laveen)
What patients say
Patients praise
- Some patients report positive experiences with nursing staff and individual doctors
- Professionalism noted by some in specific urgent care or specialty settings
Common complaints
- Billing errors, complex payment processes, and lack of transparency regarding costs
- Difficulty scheduling appointments and long wait times for service or responses
- Poor customer service, including reports of rude staff or unhelpful communication
- Communication breakdowns, such as misplaced medical records or difficulty obtaining prescriptions
In patients' words
"Dignity is totally incompetent at following up or escalating this case. I asked for a supervisor and was told that I am not alone with complaints about their billing communications."
— Better Business Bureau complaint regarding Dignity Health billing"Avoid this place at all costs."
— Review of Dignity Health Medical Group Internal Medicine - St Joseph's"our son was in there for a week he had such an AMAZING team of nurses and Dr who had helped him feel better with pneumonia and rsv positive. They gave him the very best care we could have asked for."
— Review of Dignity Health Arizona Specialty Hospital
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