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Toledo Emergency Room Locations - Mercy Health

Emergency MedicineToledo, OH

★★★★☆4.1/51,115 reviews across 3 platforms

Ratings by platform

  • Yelp (Mercy St. Anne): 2.2/5 (29)
  • Birdeye (Mercy Health Urgent Care, Sylvania): 4.4/5 (956)
  • MedicalRecords.com (Mercy St. Vincent): 2.6/5 (130)

What patients say

Patients praise

  • High performing clinical outcomes in specific procedures
  • Some positive interactions with nurses and support staff reported
  • Convenient locations for emergency care

Common complaints

  • Long wait times in emergency departments
  • Complaints regarding staff behavior and perceived rudeness
  • Concerns over billing practices and insurance handling
  • Reports of being understaffed

In patients' words

"Worst hospital to go too. They are under staffed and was here for 10 hrs to in the end get a cast."

MedicalRecords.com

"I feel like every time I come here my concerns are heard and valid. Everybody is so sweet."

Birdeye (Mercy Health Urgent Care)

"I had the genuine misfortune of receiving "care" from provider Dr. Swade this past Saturday night. He lacks any desire to help patients in this ER."

Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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