General Surgery | Surgical Treatment | Toccoa GA | Stephens County
General Surgery • Toccoa, GA
Ratings by platform
- LocalityBiz: 5/5 (based on anecdotal positive reviews) (Multiple (specific reviews provided))
- Northeast Georgia Health System (General Surgery Associates): 4.9/5 (31 reviews)
- Healthgrades (Dr. Gordon Kelly Jr): 3.7/5 (3 reviews)
- MedicalRecords.com (Stephens County Hospital): 2.8/5 (42 reviews)
What patients say
Patients praise
- High patient willingness to recommend the hospital (89%)
- Specific surgical team (Dr. Cecil Brown) receives highly positive reviews for professionalism and care
- Appreciation for friendly, attentive nursing and surgical staff
- Positive experiences with elective and emergency surgical outcomes
Common complaints
- Reports of poor management and administrative concerns
- Mixed feedback regarding hospital facilities and cleanliness
- Concerns about understaffing and staff morale
- Complaints regarding communication and responsiveness in certain hospital departments
In patients' words
"They did an awesome job on my surgery! I was treated well and everything went smoothly. ... I really can’t express enough how friendly everyone was, I definitely didn’t feel like just another number."
— LocalityBiz Review for SCHPG General Surgery"I was admitted to Stephens County Hospital for a total knee replacement. I couldn't have been better attended to by all the staff there. ... I truly felt like family after only 2 days in the hospital."
— MedicalRecords.com Review for Stephens County Hospital"This hospital has huge potential in the little community of Toccoa, GA, but administration and management are more concerned with lining their pockets. It's not about the patient here... the hospital is understaffed and morale is low."
— Indeed.com Employee Reviews for Stephens County HospitalMore clinics in Toccoa
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