Palm Point Behavioral | Mental Health Treatment | Titusville, FL
Mental Health • Titusville, FL
Ratings by platform
- Birdeye: 3.7/5 (219 reviews)
- Rehab.com / Recovery.com: 3.9/5 (221-223 reviews)
- Healthgrades: 1.8/5 (4 reviews)
What patients say
Patients praise
- Some patients reported beneficial and life-changing experiences
- Staff members praised for being supportive, helpful, and kind by some reviewers
- Clean and well-maintained facility environment
- Positive feedback regarding food quality and kitchen staff
Common complaints
- Perceived rudeness and lack of professionalism among staff
- Poor communication regarding patient status, progress, and care plans
- Frustration with administrative processes, including scheduling and miscommunication of information
- Allegations of neglect and unsatisfactory quality of care
In patients' words
"This was one of the most beneficial weeks of my lifetime. My days were spent learning something from every single staff member. Top notch Psychiatrists, Therapists, Nurses and MHT's. Physical environment was kept Spotless and well maintained."
— Birdeye Review"The staff was unhelpful and condescending when I came in with an appointment scheduled. They were completely unprofessional throughout my whole visit. During the assessment it felt like i was talking to a robot."
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