Urology - The Portland Clinic
Urology • Tigard, OR
Ratings by platform
- The Portland Clinic Official Website (Urology Department): 4.6/5 (274-275 ratings)
- Vitals: 4.4/5 (14 ratings)
- Solv Health: 4.4/5 (32 ratings)
What patients say
Patients praise
- Physicians described as knowledgeable, professional, and compassionate
- High patient satisfaction ratings for urology-specific providers (e.g., 4.6/5 average)
- Appreciation for the use of modern medical technology and effective surgical care
- Some patients report efficient, clean, and well-staffed facilities
Common complaints
- Long wait times for appointments and in-clinic visits
- Communication issues, including difficulty scheduling or rescheduling appointments and delayed follow-ups on lab results
- Concerns regarding administrative and billing transparency
- Inconsistent experiences with staff responsiveness and office management
In patients' words
"Dr. Kline is great! He's knowledgeable, very good at explaining medical conditions, compassionate and has a love for what he does."
— Vitals patient review"I waited no less than 45 minutes for the dr. to appear. He rudely answered no less than three phone calls WHILE I WAS IN THE ROOM."
— Vitals patient review"The only way I have received any response or care is after several communications with their Patient Experience Quality Assurance staff person who at least responds and is helpful."
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