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Otolaryngology (ENT) - The Portland Clinic

Otolaryngology (ENT)Tigard, OR

★★★★★4.5/5343 reviews across 4 platforms

Ratings by platform

  • The Portland Clinic (Dr. Shelby Topp): 4.7/5 (269 ratings)
  • Zocdoc (Dr. Ertan Esmer): 4.94/5 (31 ratings)
  • WebMD/Vitals (Dr. Shelby Topp): 5.0/5 (4 ratings)
  • Yelp (The Portland Clinic Tigard): 2.5/5 (39 ratings)

What patients say

Patients praise

  • Physicians are often described as knowledgeable, respectful, and attentive listeners
  • Promptness and professionalism of clinical staff, particularly in specialized departments like ENT
  • High patient satisfaction ratings for individual ENT specialists at the Tigard location

Common complaints

  • Difficult or frustrating automated phone systems
  • Inconsistent experiences with lab/phlebotomy services, specifically regarding skill in blood draws
  • Perceived general decline in quality of service at the clinic over time

In patients' words

"Dr. Pavlovich took the time to really listen to what was bothering me. He explained things in detail and potential options for treatment. Would 100% recommend him for any ENT-related issues."

The Portland Clinic-Tigard LocalityBiz Review

"Best place ever-except for the lab staff... I have been a patient of The Portland Clinic for well over 18 years. Love the doctors and the convenience of the locations."

MapQuest/Yelp Review of The Portland Clinic Tigard

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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