Gastroenterology South - Tualatin - The Oregon Clinic
Gastroenterology • Tigard, OR
Ratings by platform
- MapQuest: 2.6/5 (Apple Maps) (48 (MapQuest aggregate))
- WebMD: Not specified (1 (WebMD))
- Healthgrades: 5.0/5 (Dr. Stephen Chen) (26 ratings)
What patients say
Patients praise
- Friendly, knowledgeable, and professional medical staff and nursing support
- High quality of care for routine procedures like colonoscopies
- Positive experiences with specific physicians, noted for thoroughness and clear communication
- Comfortable and clean environment for procedures
Common complaints
- Difficulty reaching staff or scheduling appointments via phone
- Long wait times for appointments and follow-up communication
- Concerns regarding billing practices and unexpected charges
- Lack of clarity in pre-procedure instructions leading to canceled or repeated procedures
- Some patients reported feeling treated as a number or experiencing an impersonal, assembly-line environment
- Occasional complaints regarding communication failures and disorganized administrative processes
In patients' words
"Colonoscopy appt was almost like a spa day! The staff was very friendly and kind. Warm blankets and a comfy little rolling bed -- actually a relaxing way to spend the morning."
— MapQuest User Review"This is where to go for a quick colonoscopy. If you have a disease, good luck. The office is not well organized; you have to wait for them to call you for appts, and that appt is often entered incorrectly if at all."
— WebMD User Review"The clinic itself is great and we have used them for over a decade. Their new billing scam isn't great. It's deceptive and you will wind up owing them for..."
— Yelp User ReviewMore clinics in Tigard
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