Summit Health Group: Thousand Oaks Primary Care, Integrated ...
Primary Care • Thousand Oaks, CA
Ratings by platform
- Birdeye: 4.9 out of 5 stars (278 reviews)
- MapQuest/Yelp aggregation: 4.5 out of 5 stars (121 reviews)
What patients say
Patients praise
- Integrated "under one roof" model combining primary care, chiropractic, and physical therapy
- Professional, friendly, and helpful medical and front-desk staff
- Thorough, compassionate, and skilled physicians and nurse practitioners
- Efficient appointment reminder programs
Common complaints
- Issues with membership fee increases
- Communication difficulties, including lack of staff response to urgent requests
- Difficulties with new patient intake processes
- Concerns regarding billing practices for preventative care visits
In patients' words
"I really like the staff that works at this Summit Health Group location. All of the girls that work up front are always smiling and really helpful."
— Birdeye review"I love this place as it combines allopathic medicine under the direction of Dr. Wilkes. They offer primary care, chiropractic care, physical therapy, massage therapy, and other types of integrative medicine. I love that I can go to one place for all of my treatments."
— Summit Health Group website testimonial"Just received an email that the membership fee is now $350! Are you kidding me? My husband flipped out!! He refused to keep going here when they raised the fees last year."
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