Neurology Care in Thousand Oaks, CA | UCLA Health
Neurology • Thousand Oaks, CA
Ratings by platform
- Healthgrades / WebMD: 4.8 - 5.0 out of 5 stars (7 ratings for Dr. Adam Darby)
- U.S. News & World Report: 3.6 out of 5 stars (57 total reviews for Dr. Angeline Jocson)
- Yahoo Local: 3.0 out of 5 stars (125 reviews for the Primary & Specialty Care location)
What patients say
Patients praise
- Highly regarded, knowledgeable, and thorough physicians (specifically noted for Dr. Adam Darby)
- Clear communication regarding conditions and treatment plans
- Modern, clean, and well-organized medical facility environment
- Efficient online patient portal for communication and scheduling
- Compassionate and warm bedside manner reported by patients
Common complaints
- Difficulty with phone systems and reaching front desk staff
- Long hold times or unresponsiveness to calls
- Concerns regarding billing practices and high costs for office visits
- Some reports of rude or unhelpful interactions with administrative/front desk staff
- Isolated reports of negative clinical experiences or perceived misdiagnoses in related urgent care services
In patients' words
"Dr Darby was caring , warm and thorough. Spent time with us , listened and answered questions. It was a great experience starting with his office staff . Feel fortunate to have him walking with us with my husbands health care."
— WebMD (Dr. Adam Darby review)"My internist there is qualified and highly reputed. I like her! But NOT the UCLA system, or any similar corporate systems. I need a dr without a call center."
— Yahoo Local (UCLA Health Thousand Oaks review)"The portal allows me to ask questions outside having to come into the office. And if it requires a bigger explanation or examination, they reach out to tell me to come in. I am glad to have such excellent doctors and medical services available."
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