at Thousand Oaks 365 E. Hillcrest Drive Medical Offices
Internal Medicine • Thousand Oaks, CA
Ratings by platform
- Birdeye: 4.1 out of 5 stars (115 reviews)
What patients say
Patients praise
- Efficient and streamlined appointment system
- Generally short or minimal wait times compared to other locations
- Positive, professional, and caring medical staff, including doctors, nurses, and phlebotomists
- Convenience of services like lab work and urgent care
Common complaints
- Difficulty finding parking at the location
- Accessibility issues, specifically for wheelchair users (lack of space in waiting rooms)
- Occasional reports of rude staff or unhelpful interactions with nurses
- Frustration with appointment scheduling and rescheduling issues
In patients' words
"It is not as crowded as Woodland Hills. The lab is a quick stop and the drs are usually on time. They are open urgent care from 5-7."
— Helene Fried, Birdeye reviewer"The doctors and nurses are pretty good. The physical plant is not. Very handicapped unfriendly. Small waiting rooms for doctors, xray, and labs with no place to put wheel chairs."
— Anonymous reviewer on Unilocal"Lab techs excellent. Receptionists accommodating in getting me an appr. Samd day for a RSV shot and diabetic feet test. The nurse was so nice that gave me the shot and foot test."
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