Senior Health
Geriatric Medicine • Thousand Oaks, CA
Ratings by platform
- Yelp (Thousand Oaks Post Acute): 3.0 out of 5 stars (44 reviews)
- Seniors.fyi (Thousand Oaks Healthcare Center): 4.1 out of 5 stars (from 49 reviews) or 4.7 out of 5 stars (from 63 reviews) (49-63 reviews vary by source)
What patients say
Patients praise
- Compassionate, patient, and professional caregivers
- Effective rehabilitation therapy services
- Supportive social services and responsive management teams
- Clean, well-maintained, and comfortable environments
- Reliable and predictable in-home care routines
Common complaints
- Reports of neglect, inadequate staffing, and poor supervision
- Concerns regarding communication with management and families
- Complaints about unprofessional or rude caregiver behavior
- History of substantiated complaints, civil penalties, and deficiencies in some local facilities
- Financial and billing disputes
In patients' words
"The caregivers were extremely rude, forgot promises, and showed no respect; their unprofessional behavior would not lead to a recommendation."
— Seniors.fyi (Sunshine Health Place)"I can't emphasize enough how patient and responsive the therapists were in answering our repeated questions and in fulfilling our repeated requests... I truly feel that every person on the Oakview Health Center staff extended themselves to make us feel welcome."
— Caring.com (Oakview)More clinics in Thousand Oaks
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