Lab X-ray Services in The Colony, Texas
Laboratory Services • The Colony, TX
Ratings by platform
- Birdeye (Prime Diagnostic Imaging): 4.0/5.0 (311 reviews)
- Yelp (North Star Diagnostic Imaging): 3.3/5.0 (239 reviews across 8 locations)
What patients say
Patients praise
- Professional and friendly staff
- Efficient and fast service in some instances
- Clean and well-maintained facilities
- Helpful, clear communication from technicians and radiologists regarding procedures
- Comfortable and welcoming environment
Common complaints
- Billing discrepancies and overcharges
- Significant delays in receiving medical reports/results
- Long wait times for appointments
- Poor communication and difficulty reaching staff by phone
- Unresponsive to filed complaints
In patients' words
"This place was very pleasant and extremely patient with my disabled daughter. Had appointment for MRI today and I was very pleased. My wait time was only about five minutes."
— Prime Diagnostic Imaging Review"The wait time is horrible - 45 minutes. The X-Ray tech said my doctor should have the results in 2 days. After 8 business days, my doctor has not gotten the results. Try to contact them and no one picks up the phone!"
— North Star Diagnostic Imaging ReviewMore clinics in The Colony
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