Texas City Locations
Cardiology • Texas City, TX
Ratings by platform
- Birdeye (Mainland Medical Center/HCA Houston Healthcare Mainland): 3.7/5 stars (1,025 reviews)
- Restaurantji (HCA Houston Healthcare Mainland): 3.9/5 stars (142 ratings)
- Birdeye (UTMB Health ENT Texas City): 3.0/5 stars (8 reviews)
- Birdeye (UTMB Health Cardiology Texas City): 2.8/5 stars (4 reviews)
What patients say
Patients praise
- Recognition for clinical staff, including nurses and therapists, for being supportive and knowledgeable
- Positive feedback on bedside manner of specific physicians
- Appreciation for promptness in certain acute care scenarios
- Facility recognized for high safety standards and specific medical awards
Common complaints
- Reports of rude or dismissive front desk and administrative staff
- Complaints regarding billing transparency and unexpected charges
- Concerns about long wait times or perceived lack of urgency in the ER
- Frustration with communication regarding treatment plans and follow-up care
In patients' words
"The doctor told us that because we were outside the treatment window for flu and COVID, they wouldn’t even test her—adding that that’s not what the ER is for. I ended up paying $600 for a visit that provided no answers."
— Birdeye user review (Mainland Medical Center)"HCA Houston Healthcare Mainland offers exceptional care, with a dedicated team of professionals. Patients have praised the wonderful ladies in Physical Therapy for their support and encouragement."
— Restaurantji user review (HCA Houston Healthcare Mainland)"4 stars for the amazing medical team! 2 stars for the two rude front office staff. ... Not sure how these ladies are UTMBs forefront at all but the medical team is amazing!"
— Online user review (UTMB Health Primary Care)More clinics in Texas City
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Patients praise: professional and friendly staff · thorough explanations of treatment plans.
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