CHRISTUS St. Michael Outpatient Rehabilitation Center
Physical Therapy • Texarkana, TX
Ratings by platform
- Apple Maps and Google My Business: 2.8/5 (Apple Maps) and 3.7/5 (Google My Business) (10 reviews on Google My Business)
What patients say
Patients praise
- Successful recovery and clear discharge instructions in some instances
Common complaints
- Perceived unprofessionalism and poor staff attitudes
- Allegations of neglect and inadequate communication regarding patient care and discharge planning
- Concerns regarding billing practices
In patients' words
"They have a few nice staff members but for the most part most of those people are horrible that work there and act like they hate their job and you if you ask them anything."
— Patient review (via Health Insight 2019/Google My Business)"The doctor, Sparks, and the staff lied to me by saying they would set me up with a PPO doctor and help me with a mobility scooter... I was not helped to the front exit, almost fell several times and was badgered by personnel until I got off their property!"
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