Texarkana, TX - PTCOA
Pain Management • Texarkana, TX
Ratings by platform
- Birdeye/Google: 4.7 out of 5 stars (aggregated across 351 reviews for the practice) (351 reviews total for the practice)
- Yelp (brand-wide): 1.4 out of 5 stars (brand-wide) (36 reviews total (brand-wide))
- Yelp/MapQuest (Texarkana specific): 5 out of 5 stars (1 review)
What patients say
Patients praise
- Courteous and caring medical staff and doctors
- Efficient and organized visits for many patients
- Clean and comfortable facility environment
- Effective pain relief and treatment outcomes for some patients
Common complaints
- Inconsistent communication and appointment reminders
- Staff unprofessionalism, including reports of employees sleeping or being inattentive at the desk
- Difficulties with medication management and changes to treatment plans
- Challenges with logistics, such as transportation for mandatory drug testing
In patients' words
"They care about their patients and the doctors are very helpful and proud of their jobs and treats us with respect..."
— Darryl Shepard (Reviewer)"I am so tired of this place! Every time my dad needs blood drawn, the big black lady is always sleep at the desk... I am fed up with this unorganized clinic."
— Andre Hollimon (Reviewer)"When it is time to inform their patients that an appointment needs to be canceled or something else, they FAIL to communicate!"
— Yelp User (Reviewer)"I have had two medial branch blocks and let me tell you, this was a miracle procedure for me. My pain level is now at a '1' most days."
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