Medical Specialists of Texarkana | (903) 794-3701
Internal Medicine • Texarkana, TX
Ratings by platform
- US News & World Report: 4/5 (Aggregate score for Dr. Claudia Jordan based on 66 reviews) (66 reviews)
- Beauty Texas/Third-party directories: 1/5 to 2/5 (Individual reviews) (Multiple (Non-aggregate))
What patients say
Patients praise
- Some staff members noted as helpful/nice
- P.A. (Physician Assistant) reported positively by some patients
- High satisfaction with clarity of instructions for medical conditions
Common complaints
- Poor communication and difficulty reaching staff by phone
- Long wait times and overbooking of appointments
- Concerns regarding the bedside manner and professionalism of certain providers
- Issues with appointment scheduling and notification changes
- Billing and collections disputes
In patients' words
"They HIGHLY overbook; you have to wait forever to get an appointment then sit and wait to be seen over an hour just to be rushed through your visit."
— Beauty Texas (Patient Review)"Communication is terrible. Dr. Jordan does NOT listen to complaints and has no memory of them by your next visit. Appointment times get changed with no notice."
— Beauty Texas (Patient Review)"The P.A. is great. See her instead."
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