Bay State Physical Therapy - 885 Main Street Tewksbury, MA
Physical Therapy • Tewksbury, MA
Ratings by platform
- Google Reviews (via third-party source): 4.8/5 (75)
What patients say
Patients praise
- Knowledgeable and professional therapists
- Friendly, helpful, and welcoming staff
- Encouraging and family-like atmosphere
- Effective treatment and recovery support
Common complaints
- Administrative hurdles and poor communication
- Lack of follow-through in scheduling appointments
- Extended wait times for scheduled appointments
- Dissatisfaction with billing and refund policies
In patients' words
"Heidi, at Bay State Physical Therapy, is fabulous! She is professional, respectful, kind, caring, gentle and friendly."
— LocalityBiz patient review"I haven't heard a word since. To be clear, this review isn't about the quality of the physical therapy itself - since I never actually got to receive any - it's about being ghosted by a healthcare provider after jumping through every hoop they requested."
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