Merrimack Family Medicine Primary Care Doctors, Tewksbury MA
Obstetrics and Gynecology • Tewksbury, MA
Ratings by platform
- Yelp/Apple Maps: 2.8/5 (11 reviews (on Yelp))
- Unilocal: 2.3/5 (3 reviews)
What patients say
Patients praise
- High praise for specific providers like Dr. Lewis and Dr. Frank Osborn
- Attentive and thorough bedside manner from certain doctors
- Convenience of same-day sick visits for some patients
- Long-term patient satisfaction with the practice's overall care
Common complaints
- Difficulties reaching the office or speaking with staff/nurses via phone
- Long hold times for triage and scheduling
- Rude or dismissive behavior from some staff and providers
- Inconsistent quality of care and follow-up communication
In patients' words
"I have had excellent service and experience. Very surprised at some of the reviews for MFM and hope those are being addressed."
— Clyde N. (Apple Maps/Yelp review)"It's hard to reach a doctor or nurse practitioner. No easy way to communicate with while my family really needs their advise and support."
— Kimunn oeung (LocalityBiz review)"First of all for patients to make an appointment it’s about option 9 on the automated system, when you finally get to a receptionist they’re nasty and quick."
— Anonymous (Unilocal review)More clinics in Tewksbury
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