Tewksbury Hospital
Behavioral Health • Tewksbury, MA
Ratings by platform
- Vivian Health: 3.3/5 (7)
- Apple Maps: 73% positive (11)
- BusinessYab: N/A (3)
What patients say
Patients praise
- some staff members noted as extremely nice and caring
- dedicated staff reported to go the extra mile in providing support
Common complaints
- staff and worker safety concerns, including assaults and threats
- security lapses, such as unlocked doors and lack of security staff
- overcrowding in mental health units
- substandard treatment conditions, including treatment sessions held in unsuitable locations like broom closets
- lack of appropriate therapeutic groups and adequate one-on-one time
In patients' words
"Most of the staff were EXTREAMLY nice. There were a few that hate comeing to work and it shows."
— Yelp Review"At Tewksbury Hospital... treatment sessions have been held in broom closets; staff complain of groping, threats, and assaults... the result... is substandard treatment and difficult working conditions."
— Boston Globe Article"Unlike many of these reviews, I only have amazing things to say. The staff deeply cares about its patients and goes the extra mile to provide excellent care and support."
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