Behavioral Health Assistance | Tewksbury, MA
Behavioral Health • Tewksbury, MA
Ratings by platform
- ProjectKnow, Recovery.com, Recovered.org: various ratings including 2.1/5, 2.7/5, and 4.2/5 across different aggregate platforms (reviews generally number in the low dozens (e.g., 11-18 reviews per platform))
What patients say
Patients praise
- availability of medical supervision and detoxification protocols
- convenient location for some patients
- dedicated and supportive staff reported by some individuals
- comprehensive treatment approaches for co-occurring disorders
Common complaints
- reports of understaffing and lack of communication
- concerns regarding safety and violence in state-run facilities
- difficult environmental conditions, including overcrowding and aging infrastructure
- some patients reporting a lack of compassion or skill among staff
- intimidating or unsafe atmosphere due to mixed clientele
In patients' words
"Horrible place no communication whatsoever Do not go there or. Send any one you care about there Not a reputable so called Detox ! They don’t help you at all !!!! The Worst possible place"
— LocalityBiz user review"This place is understaffed most days and as a result there are few groups/activities throughout the day... This place is like a little taste of prison."
— LocalityBiz user review"At Tewksbury Hospital... treatment sessions have been held in broom closets; staff complain of groping, threats, and assaults; and local police have responded to violent incidents... staff at Tewksbury are intensely protective of the patients."
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