Union Health - Healthier, together. - Union Health, Terre Haute, IN
Primary Care • Terre Haute, IN
Ratings by platform
- RateMDs: 2.6 out of 5 stars (27 reviews)
- US News (Patient Experience Score): 3 out of 5 stars (N/A)
- CMS / Healthgrades / Medicare Care Compare: 65% of patients rate 9 or 10 (774 surveys)
What patients say
Patients praise
- General recommendation rate around 63-65%
- Some patients report positive experiences with specific doctors and staff members
Common complaints
- Significant concerns regarding billing practices and communication
- Long emergency department wait times and facility overcrowding
- Reports of negative interactions with some nursing staff and lack of compassion
- General patient dissatisfaction with quality of care and perceived incompetence
In patients' words
"The billing is almost criminal! i recvd a bill this week and its not even been PAID by my insurance yet. ... When i called the person i spoke with was beyond rude."
— RateMDs patient review"They don't care about you nor what you are going through. This hospital is a joke."
— LocalityBiz patient review"Mary Steadman raised concerns about billing issues and long emergency department wait times during a listening session related to the Union Health and Terre Haute Regional Hospital merger."
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