Diabetes Clinic - Union Health, Terre Haute, IN
Endocrinology • Terre Haute, IN
Ratings by platform
- RateMDs: 2.6/5 stars (27 reviews)
- U.S. News & World Report: 3/5 (Patient Experience Score)
- Yelp: Not specifically rated (mixed/negative sentiment) (39 reviews)
What patients say
Patients praise
- Some patients appreciate individual nurses and staff members
- Long-term patients who previously had positive experiences
Common complaints
- Difficulty with billing practices and communication regarding balances
- Complaints regarding staff responsiveness and empathy
- Long wait times and perceived lack of provider time per patient
- Issues with medical record handling and administrative processes
In patients' words
"billing is horrid!!!! they sent me a bill last week and when i checked with my insurance the claims were pending. Check today and one is paid in full. BUT Union was trying to get me to pay the bill."
— RateMDs"It's bad enough we have to deal with medical problems then have the "healers" be so incompetent when it comes to billing and communication,leave a message, it's not hard to do."
— LocalityBiz"I am one of many people who left the Union Health Group due to negative customer service occasioned by upper administration."
— IN.gov (COPA Comments)More clinics in Terre Haute
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