Orthopedic Surgery in Tempe, AZ - Find a Doctor | Banner Health
Orthopedics • Tempe, AZ
Ratings by platform
- Banner Health Doctor Profiles: 4.7-4.8 out of 5 stars (provider-specific) (Hundreds of ratings per provider)
- Birdeye (TOCA at Banner Health): 4.5 out of 5 stars (898 reviews)
What patients say
Patients praise
- High praise for physician knowledge, professionalism, and expertise
- Patients appreciate doctors who listen and explain treatment plans clearly
- Compassionate and efficient care reported by many surgical patients
Common complaints
- Frustrating billing processes and insurance communication issues
- Complaints regarding unauthorized sign-ups for third-party medical credit cards
- Difficulties with phone/automated systems and long wait times for service
- Some reports of unprofessional staff attitudes or dismissive care experiences
In patients' words
"Dr. Collins was incredibly knowledgeable and clearly explained everything to me in a way that was easy to understand. He was also incredibly caring and took the time to answer all of my questions thoroughly."
— Banner Health Patient Review"I like Dr. Cummings as a physician. He is knowledgeable, pleasant, takes the time to answer questions & seems to care about you as a person. However, Dr. Cummings is in an association that dictates a great deal about the practice. They just recently moved to another office that is very impracticable for orthopedic patients. The phone system is an automated maze."
— Vitals Patient Review"Come to find out, it was Banner (Health), ran my credit and signed me up for a credit card to put the payments on... I’m infuriated."
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