Primary Care Tempe AZ - Family Practice Chandler AZ

Patients praise

• High satisfaction with individual physicians who demonstrate strong listening skills, thoroughness, and kindness
• Appreciation for personalized care, accessible appointments, and efficient in-office services like labs when well-managed
• Strong rapport with specific, highly-rated providers whom patients would recommend or follow to other practices

Common complaints

• Issues with administrative and billing processes, including difficulty scheduling, surprise billing, and lack of transparency
• Complaints regarding rude, condescending, or unhelpful front-desk and office staff
• Long wait times and feelings of being rushed during appointments
• Communication barriers and difficulty reaching or getting timely follow-up from staff and providers
• Frustration over clinic policies regarding prescription refills, referrals, and medical information access