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Dentistry • Taylorsville, UT
Ratings by platform
- Healthgrades: 1.0 out of 5 stars (based on Healthgrades data) (1 review (on Healthgrades))
- Facebook: 88% recommend (43 reviews)
What patients say
Patients praise
- Some patients appreciate the expertise of the dental hygienists and the thoroughness of cleanings
- Instances where patients expressed trust in Dr. Williams' clinical skills for specific dental issues
- General praise for the friendly demeanor of certain staff members
Common complaints
- Complaints regarding front desk customer service, including perceived condescension and lack of professionalism when rescheduling
- Reports of aggressive sales tactics, including being pressured into unnecessary procedures
- Concerns regarding the durability of dental work, specifically caps or overlays falling off multiple times
- Allegations that patients were asked to leave positive reviews in-office to be eligible for prizes or drawings
- Reports of long wait times
In patients' words
"The staff here are pushy and questionable. I've never had a cavity in my adult teeth, they claimed I have 3 cavities and 9 (NINE!!!) teeth that needed to be sealed?!"
— A-Better-Place"I would not recommend this denist. I went in for a filling, was told to get a cap. Was talked into a contract which lasted a year. The cap fell off 3 times... He does not guarantee his work."
— Healthgrades"Dr. Williams is the man and his hygienists are awesome. Good people who definitely know their stuff... However, the front desk's customer service is terrible."
— A-Better-PlaceMore clinics in Taylorsville
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