Primary Care Physicians MA & RI | Southcoast Health
Family Medicine • Taunton, MA
Ratings by platform
- Southcoast Health internal doctor profiles: Typically 4.8 to 4.9 out of 5 for individual primary care providers (Often hundreds of reviews per provider)
- Birdeye (Billing Center): 1 out of 5 stars (13 reviews)
- Birdeye (Southcoast Health): 2.2 out of 5 stars (10 reviews)
- U.S. News & World Report (Hospitals): 88% willingness to recommend
What patients say
Patients praise
- High ratings for individual primary care providers, who are frequently described as attentive, knowledgeable, and compassionate listeners
- Strong patient appreciation for thorough explanations, personalized care, and feeling heard during appointments
- Professional and courteous clinical staff in primary care settings
- Recognition by organizations like the Massachusetts Health Quality Partners (MHQP) for patient experience in primary care
Common complaints
- Significant complaints regarding billing and administrative processes, including difficulty reaching billing support and issues with refunds
- Reports of long wait times in emergency and urgent care settings
- Occasional reports of rude or dismissive staff at front desks in specific locations
- Complaints regarding operational inefficiency in emergency room settings
In patients' words
"Dr. Finney is really terrific; he listens and cares. He's knowledgeable and I value his advice and recommendations. The staff is always very nice."
— Southcoast Health Patient Comment"Dr. Jason Salter is an exemplary PC primary care provider. He is an attentive listener and provides great guidance and feedback to his patients."
— Southcoast Health Patient Comment"The absolute worst billing agency I’ve ever had to deal with. Southcoast has fraudulent billing practices but has nearly monopolized our area..."
— Birdeye Review"Piece of garbage hospital had us and others waiting 4 hours plus in the “EMERGENCY”… Like whatt!!"
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