Holy Cross Primary Care - Taos, NM
Primary Care • Taos, NM
Ratings by platform
- Birdeye (Taos Primary Care & Pediatrics): 3.8/5 (11 reviews) (11 reviews)
- Facebook (Holy Cross Hospital): 74% recommend (84 reviews)
- U.S. News & World Report (Holy Cross Hospital): 3/5 (Patient Experience Score)
What patients say
Patients praise
- Professional, kind, and caring medical and nursing staff
- Appreciation for thorough and knowledgeable individual providers (doctors and PAs)
- Positive experiences during surgical and recovery care
- Generally well-regarded as a community resource despite challenges
Common complaints
- Staffing shortages impacting service availability and scheduling
- Communication challenges, particularly regarding appointment availability and follow-up procedures
- Rude or unprofessional interactions reported at the front desk
- Dissatisfaction with pain management approaches in some clinical encounters
In patients' words
"Our assigned PA is professional, solicitous, kind, resourceful. However, this clinic is clearly short on service due to staff shortages."
— Birdeye Review"One reviewer noted that the front desk and recovery room nurses were amazing and caring during a knee surgery, making the experience pleasant."
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