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Holy Cross Primary Care - Taos, NM

Family MedicineTaos, NM

★★★★☆3.7/511 reviews across 2 platforms

Ratings by platform

  • Birdeye (Taos Primary Care & Pediatrics): 3.8/5 (11 reviews)
  • Facebook (Holy Cross Hospital): 74% recommend (84 reviews (Holy Cross Hospital))
  • U.S. News (Patient Experience Score): 3 out of 5 (N/A)

What patients say

Patients praise

  • Professional, kind, and knowledgeable clinical staff and providers
  • Thorough and personalized care in primary and specialty services like diabetes management
  • Compassionate hospital staff during surgeries and post-operative recovery

Common complaints

  • Difficulties with front desk staff communication and perceived rudeness
  • Frustration regarding scheduling and long wait times for appointments
  • Concerns about pain management and lack of effective treatment in specific medical situations
  • Limited appointment capacity, such as policies limiting the number of issues per visit

In patients' words

"One reviewer noted that the front desk and recovery room nurses were amazing and caring during a knee surgery, making the experience pleasant."

BestProsInTown

"Our assigned PA is professional, solicitous, kind, resourceful. However, this clinic is clearly short on service due to staff shortages... they will not phone you... rude front desk people."

Birdeye

"Navigating healthcare transitions is stressful enough without having to encounter rudeness from the very staff who are supposed to be helping you coordinate your care."

Healthgrades

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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