Primary Care - BayCare
Primary Care • Tampa, FL
Ratings by platform
- Birdeye (BayCare Medical Group Primary Care Carrollwood): 2.7/5 stars (29 reviews)
- Birdeye (BayCare Medical Group Primary Care Westchase): 2.6/5 stars (23 reviews)
- Google/BestProsInTown (BayCare Medical Group Primary Care New Tampa): 2.3/5 stars (31 reviews)
- Better Business Bureau (BayCare Health System): 1.87/5 stars (N/A (aggregated customer reviews))
What patients say
Patients praise
- Individual doctors and providers noted as attentive, thorough, and effective listeners
- Some patients report efficient and well-organized care for specific conditions
- Positive experiences in hospital and specialized emergency or ICU settings for critical care
Common complaints
- Long wait times and lack of communication regarding delays
- Unprofessional or rude front-desk and administrative staff interactions
- Difficulty scheduling or issues with online portal appointment systems
- Perceived lack of empathy or poor bedside manner from certain medical providers
- Concerns about billing and administrative follow-up processes
In patients' words
"However, this rating is for the front patient/customer service staff. They are horribly rude/ grouchy/ snippy from the second they answer the phone."
— Patient review for BayCare Medical Group Primary Care (Carrollwood)"I love Jillian Ginetti, she is the best healthcare provider I've been to in a while! always listens to me works with me and spends time with her patient."
— Patient review for BayCare Medical Group Primary Care (Westchase)"Call ahead to make sure your appointment is actually with a doctor for the issue you need. Example; The portal allows you to schedule for a rheumatologist appointment but it’s actually just a primary care doctor that cannot assist."
— Patient review for BayCare Medical Group Primary Care and Rheumatology (Tampa)More clinics in Tampa
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