Capital Health Plan Urgent Care - Tallahassee
Urgent Care • Tallahassee, FL
Ratings by platform
- Google/Birdeye: Approximately 3.2-3.3 out of 5 stars (87 reviews on Birdeye/Google)
What patients say
Patients praise
- Professional and friendly medical staff
- Efficient care once inside the facility
- Convenient on-site services like X-rays
- Good coverage for routine and preventative care
Common complaints
- Frustration with appointment-only system at urgent care
- Long wait times for services like lab work
- Concerns over billing and insurance coverage denials
- Difficulties with follow-up communication and referrals
- Perceived decline in service quality as the plan grows
In patients' words
"They always treat me wonderful I’m not sure why their stars are so low. Every time I go in I get in and out really fast. They take care of me and I go home and the staff is very friendly and nice."
— Birdeye review"[T]he name of the place is urgent care but you have to have an appointment so if you’re having an emergency tonight and you want to make an appointment for tomorrow you can’t do that you can only make appointments during the same day..."
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