AltaPointe | Alabama Department of Mental Health
Geriatric Psychiatry • Talladega, AL
Ratings by platform
- Rehab.com (Talladega Outpatient): 2.89/5 (12 reviews)
- Better Business Bureau (Headquarters): 1/5 stars (1 review)
- FindRecoveryNow: (Varies by platform) (16 reviews)
What patients say
Patients praise
- some staff are described as caring, professional, and knowledgeable
- positive outcomes and support for some patients, particularly in specific programs
- accessibility for some individuals in need of mental health or addiction services
Common complaints
- reports of rude, unhelpful, or dismissive staff
- difficulties with administrative processes, such as appointment scheduling and communication
- concerns regarding continuity of care and frequent therapist turnover
- allegations of inadequate service or failure to address specific patient needs
In patients' words
"Very rude employees, hang up on you in the middle of conversations. Do not recommend"
— Rehab.com"God sent doctors!!! This place has done a complete 180 in the past years! From therapist THAT ACTUALLY CARE, to the doctors THAT ACTUALLY LISTEN!!"
— FindRecoveryNow"I do not trust this place with any records because they willing give them to anyone if they can prove they know you."
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