Franciscan Urgent Care at St. Joseph in Tacoma , WA | VMFH
Urgent Care • Tacoma, WA
Ratings by platform
- Various review aggregator sites (e.g., Poyst, Checkbook, BestProsInTown): Approximately 4.2 out of 5 stars (based on varying small review counts) (Varies by source (e.g., 5-69 reviews))
- General hospital-wide review sites (e.g., Birdeye, Momentary): Hospital-specific ratings range from 2 to 4.3 stars depending on the platform and aggregation method (Thousands of reviews across platforms like Birdeye and Google)
What patients say
Patients praise
- Friendly and compassionate staff and physicians
- Efficient and quick medical service for urgent needs
- Convenience of in-house services like X-rays and phlebotomy
- Valued as a reliable alternative to emergency rooms for non-life-threatening conditions
Common complaints
- Long wait times
- Frustrations with billing transparency and collection practices
- Concerns regarding communication and attentiveness of some medical staff
- Below-average ratings for cleanliness and noise levels in the associated hospital facility
In patients' words
"The Doctors and staff are fantastic, that is why I go there... Urgent care is awesome, but without the rest of the Franciscan system working you will kill people."
— Poyst review"One notable doctor, Jenna-PA, has been praised for her care... However, some patients have experienced issues with other doctors, like Dr. Robin Garcia, who has been described as dismissive and unhelpful."
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