Franciscan Medical Clinic at St. Joseph in Tacoma , WA | VMFH
General Medicine • Tacoma, WA
Ratings by platform
- Yelp: 2.6/5 stars (based on 8 reviews) (8 reviews)
- PissedConsumer (regarding St. Joseph Medical Center): 1.0/5 stars (1 review)
- WA Healthcare Compare: 2/3 stars (quality rating) (N/A)
What patients say
Patients praise
- Patients often praise individual doctors and nurse practitioners for being caring, knowledgeable, and good listeners
- Appreciation for a welcoming, compassionate, and family-friendly environment
- Convenience of scheduling and accessing information through tools like the MyChart app
- Generally positive experiences with lab and support staff interactions
Common complaints
- Difficulty reaching staff by phone or long wait times for appointments
- Concerns regarding billing practices and potential charges for services not rendered
- Critical understaffing impacting the timeliness of medical services and results reporting
- Dissatisfaction with organizational communication or administrative processes
In patients' words
"Your phone operator system is horrible.. Nobody is picking up the phone!"
— Loc8NearMe user review"Dr Khuyen Tran DO has provided the best care for me. She is caring and listens to my concerns... I absolutely recommend her."
— User review from Beautihost"I’ve been loyal to the CHI Franciscan medical system for years... [but] they are critically understaffed and unable to deliver basic medical services in a timely manner."
— User review from Beautihost"Surgeon and anesthesiologist were excellent; billing shows $1500+ for PT/OT after hip replacement with little actual PT performed."
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