MultiCare Tacoma Family Medicine
Family Medicine • Tacoma, WA
Ratings by platform
- Birdeye: 4.1/5 stars (88 reviews)
- Yelp/Apple Maps aggregate: 2.6/5 stars (16 reviews)
What patients say
Patients praise
- Compassionate and respectful care from doctors and staff
- Strong medical expertise and professional diagnostic capabilities
- Efficient management of referrals and prescriptions
- State-of-the-art facility and lab equipment
- Long-term patient satisfaction with care consistency for some individuals
Common complaints
- Inconsistent communication via MyChart patient portal
- Challenges with appointment scheduling and last-minute cancellations
- Dissatisfaction with the team-based care model (seeing residents or non-primary providers instead of a dedicated primary doctor)
- Longer-than-expected wait times during visits
- Concerns regarding insurance coverage affecting access to care
In patients' words
"The majority of employees are courteous, respectful, and professional. They keep right on top of referrals and prescriptions. However, the MyChart messenger is apparently useless, with messages looked at but not answered."
— Loc8NearMe"Some of the nurses and a couple the doctors are great! ... [but] visits tend to be longer than needed because you spend the majority of it in the waiting room."
— A Better PlaceMore clinics in Tacoma
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