St. Josephs Physicians Spine and Neurosurgery
Neurosurgery • Syracuse, NY
Ratings by platform
- Healthgrades (for Dr. Aaron Bianco, affiliated with St. Joseph's Health): 4.7 out of 5 (104 reviews)
- Healthgrades (for St. Joseph's Health Hospital): 68% of patients recommend the hospital (Based on CMS HCAHPS data)
- Vitals (for Dr. Justin Iorio, affiliated with St. Joseph's Health): 4.3 out of 5 (Based on patient reviews)
What patients say
Patients praise
- Hospital recognized for excellence in spine surgery and clinical outcomes
- Individual surgeons noted for being caring, attentive, and providing clear explanations
- High patient recommendation rates for the hospital facility overall
Common complaints
- Difficulties reaching staff via telephone, including long wait times
- Complaints regarding administrative and billing issues
- Perceptions of impersonal or rushed care from specific providers
In patients' words
"Dr. Bianco has a proven track record of excellence that is a given, but considering my emotional sensitivity to the trauma of surgery, he was so in the moment, caring and he knew exactly what to do and say to provide me comfort and reassurance."
— Healthgrades patient review for Dr. Aaron Bianco"My wife spent over 30 minutes on "HOLD", never got below 4th in que... This single star rating isn't low enough, give it a minus 10!!"
— WebMD patient review for St. Joseph's Physicians practiceMore clinics in Syracuse
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