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Gastroenterology | SUNY Upstate

GastroenterologySyracuse, NY

★★★★☆4.0/560 reviews across 5 platforms

Ratings by platform

  • WebMD (Dr. Dennis Reedy): 4.0/5.0 (15)
  • WebMD (Dr. Adam Berg): 5.0/5.0 (7)
  • Birdeye (Upstate University Medicine): 3.8/5.0 (38)
  • Vitals (Dr. Marcus R. Rivera): 2.1/5.0
  • Vitals (Dr. Young Lee): 3.6/5.0

What patients say

Patients praise

  • High-performing clinical outcomes for specific procedures like colon cancer surgery
  • Positive feedback on individual physician expertise and attentiveness for some practitioners
  • Kind and professional staff interactions in certain departments

Common complaints

  • Concerns regarding administrative efficiency and communication (e.g., test result delays, follow-up issues)
  • Negative patient experiences reported at hospital-wide facilities (e.g., ER)
  • Individual physician-specific complaints regarding bedside manner, preparation, and professional boundaries

In patients' words

"Dr. Rivera took extra time with my son to calm him down... I would highly recommend him to anyone and everyone."

Vitals (Patient review for Dr. Rivera)

"He is argumentative, does not provide results in a timely manner... Save yourself time and misery. Do NOT trust your health to Dr. Lee."

Vitals (Patient review for Dr. Lee)

"Went recently for a CT Scan and the staff was kind caring and very professional!"

Birdeye (Review for Upstate University Medicine)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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